Virgin Mobile customers facing issues with network

Virgin Mobile customers in the UAE are experiencing widespread disruptions in accessing network services.

Some users have taken to social media to report their service-related problems.

Others have encountered a complete outage of data access, inability to make or receive calls and some reported issues with SMS functionality.

Additionally, access to the Virgin Mobile app appears to be affected as well.

Virgin Mobile has posted a message to their customers on social media platform X. 

We're aware that our customers have been experiencing issues with our network this morning. Our Tech Guys have been working really hard to restore the service.

We see data traffic now working on our network and we are working really hard to get the rest of the services up and… pic.twitter.com/snKygfO01l

— Virgin Mobile UAE (@VirginMobileUAE) July 15, 2024